Delivery Information

Every plant is packed with care. After you order, we personally contact you to arrange delivery.

🌱 How It Works

  1. You place an order through our website for the plants you want.
  2. We contact you within 24 hours via email or phone to discuss delivery options, timing, and answer any questions.
  3. We personally pack your plants with expert care — ensuring they travel safely with proper moisture, insulation, and support.
  4. Your plants are shipped directly from our partner's greenhouse in Poland using the shipping method we agreed on.
  5. You receive healthy, thriving plants ready to grow in their new home.

📦 Why We Contact You Personally

Unlike a standard online store, we treat every order individually. Different plants need different shipping conditions — some need faster delivery, others need special insulation, and timing matters for the health of your new plants.

By contacting you directly, we ensure your plants arrive in the best possible condition and that the delivery fits your schedule.

🌍 Delivery Area

We ship to all countries within the European Union. Common destinations include:

  • Poland — delivery as standard
  • Germany, Austria, Czech Republic — express options
  • France, Benelux, Spain, Italy — regular EU shipping
  • Other EU countries — available upon arrangement

📄 Shipping & Costs

Shipping costs depend on the number and size of plants, your location, and the selected shipping method. We discuss all costs transparently during our personal contact after your order — no hidden fees, no surprises.

🌿 Packing — Our Promise

  • Each plant is wrapped individually with protective material
  • Temperature-appropriate packaging for cold months
  • Root systems secured with proper moisture retention
  • Sturdy boxes with ventilation where needed
  • Shipping labels marked "Live Plants — Handle with Care"

💬 Questions?

If you have any questions about delivery before ordering, feel free to contact us — we're happy to help!